SHIPPING POLICY
All businesses in India are made against the purchases/services on deepagurnani.in or offline against our Indian registered company name- Feelwell Garments & Accessories Pvt. Ltd
Our orders from India are shipped from our warehouse located in Mumbai. There are no duties levied on orders shipping to India. However, there is GST which is charged on checkout while placing the order online.
Dispatch time varies from product to product. Please check each product page to know the dispatch time.
Our Pret pieces take between 7 days to 2 weeks for dispatch & couture pieces take between 3-4 weeks for dispatch.
RETURN POLICY
Customer satisfaction is very important to us. If you are not satisfied with your order, we will gladly accept your return within 7 days of your order's arrival. Returned merchandise must include vendor packaging and tags, and be in the same condition as when it was received. Used merchandised cannot be returned, unless found to be defective within 7 days of receiving your order.
Refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the merchandise amount. Shipping charges cannot be refunded. Please allow 5-7 business days for the refund to post to your account.
Email customerservice@deepagurnani.com with the order information to exchange or return your piece.
Customer is responsible for return shipping fees. Please use a shipping method that includes a tracking number. We are not responsible for lost return packages.
REFUND POLICY
Customer satisfaction is very important to us. If you are not satisfied with your order, we will gladly accept your return against a refund provided the product is returned to us within 7 days of your order's received date.
Returned merchandise must include vendor packaging and tags, and be in the same condition as when it was received. Used merchandised cannot be returned, unless found to be defective within 7 days of receiving your order.
Refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the merchandise amount. Shipping charges cannot be refunded. Please allow 5-7 business days for the refund to post to your account.
