TERMS OF SERVICE
All businesses in India are made against the purchases/services on deepagurnani.in or offline against our Indian registered company name- Feelwell Garments & Accessories Pvt. Ltd
This website is operated by Deepa Gurnani. Throughout the site, the terms “we”, “us” and “our” refer to Deepa Gurnani. Deepa Gurnani offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SHIPPING POLICY
Our orders from India are shipped from our warehouse located in Mumbai. There are no duties levied on orders shipping to India. However, there is GST which is charged on checkout while placing the order online.
Dispatch time varies from product to product. Please check each product page to know the dispatch time.
Our Pret pieces take between 7 days to 2 weeks for dispatch & couture pieces take between 3-4 weeks for dispatch.
RETURN POLICY
Customer satisfaction is very important to us. If you are not satisfied with your order, we will gladly accept your return within 7 days of your order's arrival. Returned merchandise must include vendor packaging and tags, and be in the same condition as when it was received. Used merchandised cannot be returned, unless found to be defective within 7 days of receiving your order.
Refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the merchandise amount. Shipping charges cannot be refunded. Please allow 5-7 business days for the refund to post to your account.
Email customerservice@deepagurnani.com with the order information to exchange or return your piece.
Customer is responsible for return shipping fees. Please use a shipping method that includes a tracking number. We are not responsible for lost return packages.
REFUND POLICY
Customer satisfaction is very important to us. If you are not satisfied with your order, we will gladly accept your return against a refund provided the product is returned to us within 7 days of your order's received date.
Returned merchandise must include vendor packaging and tags, and be in the same condition as when it was received. Used merchandised cannot be returned, unless found to be defective within 7 days of receiving your order.
Refunds will be made in the form of the original payment. Once your return is processed, a refund will be issued for the merchandise amount. Shipping charges cannot be refunded. Please allow 5-7 business days for the refund to post to your account.
